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Gh Palazzo Suite & Spa Livorno, Livorno
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Key details
About the Hotel
Viale Italia, 195,
Livorno,
Italy,
57127,
Tuscany
Gh Palazzo Suite & Spa is a 5-star hotel featuring a seasonal outdoor swimming pool, a fitness center, and a wellness spa. Guests can appreciate panoramic sea views and enjoy fine local and Italian dishes at the on-site restaurants.
Rooms & Amenities
Rooms at Gh Palazzo Suite & Spa are air-conditioned and equipped with a flat-screen TV, mini-bar, and free Wi-Fi. Guests can expect luxurious amenities and a private bathroom with free toiletries. The hotel's peaceful atmosphere is complemented by high ceilings and sumptuous furnishings.
Dining Options
The rooftop restaurant serves traditional Italian and international cuisine, with an extensive list of fine wines. Guests can also dine at the Mascagni Restaurant, which offers local dishes while enjoying splendid views of the sea. A diverse daily buffet is available in the breakfast room.
Leisure & Services
Recreational facilities include a fitness center, hot tub, sauna, and various spa treatments, enhancing the wellness experience for guests. The property's garden adds tranquility and an oasis of quietness. Languages spoken at the 24-hour front desk include English, Spanish, French, and Italian.
Location & Transportation
Gh Palazzo Suite & Spa is situated close to the sea shore and the picturesque Terrazza Mascagni, providing easy access to local attractions. Landmarks such as the Monument of the Four Moors and Civic Museum 'Giovanni Fattori' are within a short distance. Bus transport options are available nearby.
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Select your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
The hotel offers amenities for your comfortable stay and unforgettable experiences
Relaxing Spa Retreat
“The spa facilities provided the perfect escape, with a good spa pool, sauna, and steam room that left me feeling rejuvenated.” view full review
Spacious Comfort
“My room was impressively large, featuring tall ceilings and an incredibly comfy king-size bed that made for restful nights.” view full review
Delicious Seafood
“The restaurant offered fresh seafood with amazing views, making every meal a nice experience.” view full review
Excellent Hospitality
“The level of service was unmatched, with staff accommodating my requests, including arranging a surprise bouquet to welcome us.” view full review
General
No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
Security
Baggage storage
Elevator
Barber shop
Coffee shop
Smoke detectors
Electric vehicle charging station
Fire extinguishers
Key card access
Sports & Fitness
Fitness center
Hiking
Cycling
Services
Paid airport shuttle
Valet parking
Room service
Housekeeping
Laundry
Dry cleaning
Welcome drink
Dining
In-room breakfast
Restaurant
Snack bar
Bar/ Lounge area
Special diet menus
Business
Business center
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cribs
Children's menu
Facilities for people with disabilities
Toilet for disabled
Bathroom for disabled
Spa & Leisure
Infinity pool
Rooftop pool
Seasonal outdoor pool
Sun loungers
Sun terrace
Garden area
Spa & wellness center
Sauna
Pool with view
Room features
Air conditioning
Heating
Terrace
Bathroom
Free toiletries
Media
Flat-screen TV
AM/FM alarm clock
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Location
Viale Italia, 195,
Livorno,
Italy,
57127,
Tuscany
Map view
street view
Viale Italia, 195,
Livorno,
Italy,
57127,
Tuscany
City landmarks
Square
Terrazza Mascagni
2500 ft
Stadiums
Armando Picchi
4500 ft
Monuments and Landmarks
Monument of the Four Moors
1.2
mi
Museums
Museo di Storia Naturale del Mediterraneo
5200 ft
Square
Piazza della Repubblica
1.5
mi
Gallery
Casa natale di Amedeo Modigliani
4800 ft
. Via Degli Scali Della Fortezza N
Fortezza Nuova
1.5
mi
Calata Sgarellino Calata Sgarallino
Old Fortress
1.3
mi
Church
Chiesa di Santa Maria del Soccorso
5100 ft
Via San Francesco 26
Chiesa di San Sebastiano
1.1
mi
Piazza Santi Pietro E Paolo 28
Chiesa Santi Pietro e Paolo
5300 ft
Ubicata Lungo il Fosso Reale
Temple of the Dutch German Congregation
1.2
mi
Viale Italia 6
Scoglio della Regina
2400 ft
Italie
Port of Livorno
1.4
mi
Market
Marche Central
1.3
mi
Square
Piazza Grande
1.3
mi
Synagogue
Synagogue of Livorno
1.1
mi
Museums
Museo Della Citta
1.5
mi
Church
Chiesa dei Greci Uniti
1.3
mi
Piazza Luigi Orlando 15
Monumento a Luigi Orlando
3300 ft
Via Della Venezia
Venezia Nuova
1.5
mi
Largo del Duomo 1
Arciconfraternita di Santa Giulia
1.2
mi
Via della Madonna
Monumento a Giovanni Fattori
1.4
mi
Church
Chiesa di San Ferdinando Re
1.5
mi
Nearby
Aquarium
Livorno Aquarium
1600 ft
Church
San Jacopo in Acquaviva
2000 ft
Museums
Civic Museum "Giovanni Fattori"
2000 ft
Viale Italia Viale di Antignano
Rotonda di Ardenza
1100 ft
Piazza San Jacopo in Acquaviva
Monumento a Pietro Leopoldo
1600 ft
Piazza San Jacopo in Acquaviva
Monumento a Benedetto Brin
1600 ft
Restaurants
Mascagni Livorno
0 ft
Viale Italia 195
Pulcine - pizza in brace Gourmet
300 ft
Viale Italia 191 primo piano - difronte Terrazza Mascagni
Pinsalab Pinseria
1200 ft
Via San Jacopo in Acquaviva 120
Vizi e Virtu
1500 ft
Via San Jacopo in Acquaviva 144
Sestante
1700 ft
Via San Jacopo in Acquaviva 164/166
Chalet la Perla Del Gusto
1500 ft
Viale Italia 38
Chez Renee
2500 ft
Via San Jacopo in Acquaviva 3
Reviews and Ratings
Feedback from previous guests about their experience.
70%
liked the hotel and would stay again
friendly staff
great location
far from center
dining needs improvement
7.0/10
Very good
Rooms
7.3
Location
7.9
Service
7.3
Dining
6.2
Guest reviews
7.0/10
based on 16 reviews
8.5
8.5/10 based on 6699 reviews
Martin
United Kingdom,
May
2024
7.0/10
I thoroughly enjoyed my stay at the Hotel Grand Palazzo. The location was superb, right in front of Terrazza Mascagni and close to supermarkets and restaurants. The rooms were comfortable, even though they unfortunately overlooked a small shopping center, but this didn't detract from the overall views. The service was a mixed bag, with some staff being unhelpful with basic information, but others accommodating our request for a quieter room. The dining experience offered a great view but lacked the finer points of a five-star hotel. Despite some shortcomings, I would be happy to stay here again for the view and the opportunity to explore Tuscany with a car.
Rooms
7.0
The rooms were comfortable and clean, with a small bathroom featuring a shower over the bath. However, there was constant construction noise from early morning.
Service
6.0
The staff were a mixed bag, some unhelpful with basic information, while others accommodated our requests.
Location
9.0
The location was excellent, right in front of Terrazza Mascagni and offering a good view of the sea. It was slightly away from the center of Livorno but provided a pleasant setting.
Dining
6.0
The dining experience, although with a nice view from the terrace, was a bit chaotic and lacking the finer points of a supposedly five-star hotel.
Facilities
7.0
The hotel boasts a gym and spa, but unfortunately, the construction noise was a downside to the overall experience.
Charles
United States of America,
April
2024
6.6/10
The hotel rooms were big enough, clean, and the breakfast was good, but the constant construction noise was bothersome. The service was helpful, but the lack of individual attention was noticeable. The location offered a beautiful view of the ocean, even though there were some minor issues with amenities. The dining experience was average, and the facilities were decent.
Rooms
7.0
The rooms were big enough, clean, and the breakfast was good, but the constant construction noise from the early morning was disruptive.
Service
6.0
The service was helpful, but there was a lack of individual attention from certain staff members.
Location
8.0
The location provided a beautiful view of the ocean, despite some minor issues with amenities.
Dining
5.0
The dining experience was very average, lacking in the finer aspects of a top-tier hotel.
Facilities
7.0
The facilities were decent overall.
Jeffrey
United Kingdom,
April
2024
7.0/10
My stay at the hotel was great overall, with a few ups and downs. The room was comfortable with a charming old-world feel and a lovely balcony overlooking Terrazza Mascagni. The service was a bit hit or miss, with some staff going above and beyond while others seemed distant. The location was perfect, right by Terrazza Mascagni and walking distance to the city centre. Unfortunately, the dining options were lacking, but the view was breathtaking. The facilities were adequate but could use some improvements.
Rooms
8.0
The room was comfortable with a small dressing area and a double basin bathroom, exuding old-world charm. The small balcony overlooking Terrazza Mascagni was a nice touch.
Service
6.0
Service was a mixed bag; while some staff members were extremely friendly and helpful, others seemed distant and unapproachable.
Location
9.0
The hotel's location was spot on, directly at Terrazza Mascagni and within walking distance to the city centre.
Dining
5.0
The dining experience fell short of expectations, with limited options and room for improvement, despite the breathtaking view.
Facilities
7.0
The facilities were adequate but could use some enhancements to elevate the overall experience.
Joe
United States of America,
February
2024
6.4/10
The hotel offers a blend of positives like amazing service and an ideal location with some negatives such as outdated rooms and underwhelming dining options.
Rooms
6.0
The rooms had nice but old furniture and some cleanliness issues like dust and dirty towels.
Service
8.0
The staff members, especially Andreia, Jessica, Francesca, and Guilia, provided excellent service, ensuring a thoroughly enjoyable stay despite some minor hiccups.
Location
7.0
The location is fantastic with beautiful sea views, easy access to bus stations, and picturesque sunsets, though the property needs a bit of maintenance.
Dining
5.0
The dining experience could be improved with a wider selection and better service; however, the hand-cut beef tartare was a standout dish.
Facilities
6.0
The hotel offers essential facilities, but some areas like the bathroom show signs of wear and tear.
Larry
United States of America,
February
2024
5.8/10
My stay at the hotel was a mix of positives and negatives. The rooms, although spacious and comfortable with a great view, had some issues - the shower flooded the floor due to a warped bathroom door, and the facilities were faulty, the Wi-Fi poor, and in need of a deep clean. The service from the staff, especially in arranging a room change, was wonderful, but the overall experience was marred by disappointments. The location, although beautiful overlooking the sea, needed some care, and the dining experience could have been improved with better breakfast options and longer operating hours.
Rooms
6.0
The rooms were spacious and comfortable with a great view, but had recurring issues like the shower flooding due to a warped bathroom door.
Service
7.0
The staff were lovely, very friendly, and helpful, especially in arranging a room change.
Location
7.0
The location was amazing, directly overlooking the sea, but needing some care and far away from other restaurants.
Dining
5.0
The dining experience was probably the biggest sticking point with limited breakfast options and early closing times.
Facilities
5.0
The facilities were in need of maintenance and cleaning, with issues like poor Wi-Fi and faulty equipment.
Donald
United States of America,
November
2023
7.8/10
My stay at the hotel offered a mix of positives and negatives. The rooms, although in need of a renovation, were spacious, clean, and boasted exceptional sea views. The service was top-notch with universally helpful and friendly staff, though some areas felt chaotic. The location, beautiful next to the beach, had drawbacks in terms of distance from central stations. The dining, while exceptional with variety, had its downsides, and the facilities were decent overall.
Rooms
7.0
The rooms, despite needing maintenance like new outdoor furniture and updated carpet and painting, were clean, comfortable, and spacious with outstanding sea views.
Service
9.0
The service was excellent with universally helpful and friendly staff, though at times, it felt a bit chaotic.
Location
8.0
The location was beautiful next to the beach, offering picturesque sunsets and amenities like bus stations nearby. However, it was a bit far from central stations.
Dining
8.0
The dining experience was exceptional, featuring lots of variety, but some aspects fell short, possibly due to staleness and lackluster options on occasion.
Facilities
7.0
The hotel offered decent facilities overall, meeting basic needs without any standout features.
William
United Kingdom,
November
2023
7.6/10
I had a wonderful stay at the hotel, with spacious rooms featuring large closets. The service was top-notch, with every staff member going above and beyond to make my stay enjoyable. The location was beautiful, right next to the beach, although slightly far from the city center. The dining experience could use some improvement, but overall, a great value for money.
Rooms
8.0
The rooms were huge with large closets.
Service
9.0
The staff was nice and helpful, ensuring a fantastic stay.
Location
7.0
The hotel's location was beautiful right next to the beach, offering picturesque sunsets and a pool on the rooftop.
Dining
6.0
The dining experience had room for improvement but was decent overall.
Facilities
8.0
The hotel provided a range of facilities for a comfortable stay.
friendly staff
far from center
Gary
United Kingdom,
November
2023
8.0/10
The hotel offers comfortable rooms with large closets and great facilities as described in the booking. The rooms were perfect and very comfortable, although on the smaller side and cleanliness could be improved. The service was exceptional, especially from the super friendly reception staff who went above and beyond to assist, like Andrea, the helpful concierge. The location is spectacular, right outside Terrazza Mascagni, ideal for enjoying amazing sunsets daily. The dining experience was decent with a good variety, while the facilities were satisfactory overall.
Rooms
8.0
The rooms were perfect and comfortable.
Service
9.0
The service was exceptional, especially from the super friendly reception staff.
Location
9.0
The location is spectacular, right outside Terrazza Mascagni.
Dining
7.0
The dining was pretty good, providing a decent variety of food options.
Facilities
7.0
Facilities were satisfactory.
friendly staff
small rooms
Alexander
United Kingdom,
November
2023
7.8/10
My corner suite with a sea view on the rooftop was stunning, offering the most amazing view of the sunrise. The hotel provided a perfect location just outside Terrazza Mascagni, although the surrounding area seemed a bit run down with graffiti. The dining experience was pretty good, offering a variety of breakfast items but with a limited range in the buffet. The staff were kind and helpful, especially Andrea the concierge. Overall, the hotel is a good value for money but lacks some care in the beautiful building it is housed in.
Rooms
9.0
The corner suite with a sea view overlooking the sea was simply breathtaking.
Service
8.0
The staff spoke good English, were very helpful, especially Andrea the concierge. They even provided ice for cooling beverages.
Location
7.0
The hotel is perfectly located just outside Terrazza Mascagni, overlooking the ocean, but the immediate area might need some upkeep.
Dining
7.0
The dining experience was pretty good, with a decent selection for breakfast.
Facilities
8.0
The hotel offers essential facilities for a comfortable stay.
beautiful view
run-down area
Jim
United States of America,
September
2023
6.6/10
My stay at the hotel was a mix of positives and negatives. While the rooms could use a bit of redecoration and a deep cleaning for a 5-star status, the seaview and rooftop were enjoyable. The service was friendly overall, but there was a hiccup with an unexpected local tax charge. The location was excellent, right in front of Terrazza Mascagni, though a bit far from central stations. The dining experience had some issues, especially with timing and options. However, the facilities were sufficient for a comfortable stay.
Rooms
6.0
The rooms were a little in need of redecoration and could have been cleaner for a 5-star category, but having a seaview and rooftop was a nice touch.
Service
7.0
The staff, from Andreia at the door to Jessica, Francesca, and Guilia, were friendly and tried to make our stay enjoyable, although there was an unexpected local tax charge.
Location
8.0
The hotel's location was excellent, right in front of Terrazza Mascagni, and fairly close to supermarkets and restaurants.
Dining
5.0
The dining experience had some issues, especially with limited options and timing concerns, but the fresh fish was a highlight.
Facilities
7.0
The facilities were decent and met basic needs for a comfortable stay.
Chris
United Kingdom,
September
2023
6.0/10
I had a mix of experiences at the hotel. The rooms were a good size and had great views, but unfortunately, the carpet was very dirty upon my arrival, indicating a need for renovation. The front desk service was a big letdown, with a long delay in getting my room and an unapologetic and unfriendly attitude from the receptionist, who also made errors with booking and almost overcharged me. On the bright side, the hotel is conveniently located near Terrazza Mascagni and within walking distance to the city center.
Rooms
7.0
The rooms were a good size with great views, but the dirty carpet was a downside, suggesting a need for renovation.
Service
5.0
The service was disappointing with unfriendly and unapologetic staff at the front desk.
Location
8.0
The location was convenient, being directly at Terrazza Mascagni and close to the city center.
Dining
5.0
The dining experience was subpar, lacking variety and fresh options.
Facilities
6.0
Charles
United Kingdom,
May
2023
8.6/10
My stay at the Grand Hotel Palazzo was unforgettable. The room was perfect with plenty of space, a great bathroom, and an amazing view of the sea. The breakfast was perfect, and having a convenient parking place made my day even better. The hotel's restaurant and bar, located on the roof with a small swimming pool and a terrace overlooking the sea, were exceptional.
Rooms
9.0
The room was perfect with enough space and a great bathroom.
Service
10.0
The staff members, from the welcoming Andreia to the helpful Jessica and Francesca, and the attentive Guilia in the Spa, were absolutely amazing and provided endless guidance to make my stay truly enjoyable.
Location
8.0
The location overlooking the sea was just amazing. The hotel's position on the seafront promenade allowed for lovely walks by the sea, although some services were not available every day, which was a bit disappointing.
Dining
7.0
The hotel's restaurant was top-notch overall, offering something for everyone, but the standard and variety of food could be improved. The dining experience was good, but there was some room for enhancement.
Facilities
9.0
The hotel's facilities, including the rooftop bar and restaurant, swimming pool, and terrace with a sea view, were excellent.
Judy
United Kingdom,
April
2023
7.6/10
My stay at the hotel was quite a mixed experience. The rooms offered stunning views of the sunrise and were spacious and comfortable, but I did notice some cleanliness issues like dirty areas, chipped furniture, and mold on the vents. The service was friendly and helpful overall, but there were some instances of inattentiveness and rudeness. The location was perfect for enjoying sunset views and exploring the nearby beach, although it could get busy at times. The dining experience was decent, with a good variety of options but lacked consistency throughout the week. Overall, a stay with both positives and negatives.
Rooms
7.0
The rooms had the most amazing view of the sunrise and were spacious and comfortable, but I noticed some cleanliness issues.
Service
8.0
The staff were incredibly friendly and very helpful, although there were a few instances of inattentiveness and rudeness.
Location
8.0
The location was perfect for enjoying sunset views and exploring the nearby beach, although it could get busy.
Dining
7.0
The dining experience was pretty good with a variety of options, but lacked consistency.
Facilities
8.0
The facilities were adequate for a comfortable stay.
Dick
United Kingdom,
April
2023
6.0/10
The Grand Hotel Palazzo offers stunning rooms but lacks the unique charm of smaller accommodations. The service was disappointing, with unfriendly reception staff and overpriced room amenities. The location, although slightly removed from Livorno's center, boasts a beautiful waterfront setting. The dining experience was mixed, with ample choices but some issues with food preparation. Overall, a mixed experience with room for improvement.
Rooms
7.0
The rooms at the Grand Hotel Palazzo were breathtaking but lacked character compared to smaller hotels we've visited before.
Service
5.0
Unfortunately, the service fell short of expectations with unhelpful reception staff and high charges for basic amenities.
Location
6.0
The hotel sits at the waterfront, offering a great view, but it's slightly distant from Livorno's main attractions.
Dining
6.0
The dining experience had its ups and downs, with ample choices but some issues with food quality and service.
Facilities
7.0
The Grand Hotel Palazzo features standard facilities, nothing extraordinary noted.
Barry
United Kingdom,
April
2023
8.8/10
I absolutely loved my stay at this hotel! The rooms were top-notch and the exceptional sea view made my mornings even better. The service was excellent with friendly staff that made my experience memorable. The location is fantastic, offering a lovely view over the sea and harbor. The dining was superb, and I truly enjoyed every meal. One downside was the small size of the rooms due to the historic villa conversion, but the overall experience outweighed this minor issue.
Rooms
8.0
The rooms were on the smaller side, but the exceptional sea view made up for it.
Service
9.0
The service was top-notch with very helpful and friendly staff.
Location
9.0
The location is fantastic with a lovely view over the sea and harbor.
Dining
9.0
The dining experience was excellent - I truly enjoyed every meal.
Facilities
9.0
The facilities were great, offering everything I needed for a comfortable stay.